Octagon Insurance complaints
If you you have an insurance claim or complaint with Octagon insurance you can submit it directly, or use resolver for FREE. We will help you understand your rights, to help you through the process and help you get the outcome you desire.
The majority of complaints about insurers relate to owners believing that the valuation of their vehicle has been too low, unfairly losing No Claims Discounts, administration charges have been too high or that claims have been unfairly declined. If you aren’t happy with how Octagon have treated you, you can use Resolver to understand your rights to help you get a fair settlement.
Changing details / admin charges
Conduct of staff
Full list of reasons you may wish to complain
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Help with claiming on Octagon Insurance
Claiming on insurance can be very stressful, the key to successful claims is to ensure that you have as much proof to back up your claim and ensuring you’ve checked the policy booklet to give yourself the best chance of success. Resolver can help by guiding your through the process helping you ensure that you get a fair settlement on your claim.
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Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
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You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How do I make a Octagon Insurance complaint using Resolver?
If you want to make a complaint about Octagon Insurance using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Octagon Insurance case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Octagon Insurance, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Octagon Insurance, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Octagon Insurance complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Octagon Insurance contact details press the button belowView Octagon Insurance complaints contact details
To help you get the best response from your Octagon Insurance complaint Resolver guides you through every step of the process.
To help you get the best response from your Octagon Insurance complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Octagon Insurance complaint.