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Having problems with Debenhams? Use Resolver to make a complaint.
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Resolver is not affiliated to, linked with or otherwise endorsed by Debenhams.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
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There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
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How do I make a Debenhams complaint using Resolver?
If you want to make a complaint about Debenhams using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Debenhams case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Debenhams, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Debenhams, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Debenhams complaint via Resolver?
Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
To view the Debenhams contact details press the button belowView Debenhams complaints contact details
Debenhams is a department store high street retailer (although as with most major retailers it also has an online presence) that was originally founded in the 18th century and has now grown to more than 170 stores across the UK, Ireland and Denmark. It sells Fashion clothing, shoes, accessories, cosmetics, home and furniture, electricals, gifts and toys.