We're here to help you with your issue with O2

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Which O2 service do you have an issue with?

Mobile (Pay Monthly)

Choose

Mobile (Pay & Go)

Choose

Mobile Broadband

Choose

We are partnering with O2 as a best in class telecoms provider to provide customers with an alternative and independent channel to raise issues.

James Walker
CEO and Founder - Resolver

Next steps

It’s quick and easy to get your case started. We’re on hand to help, every step of the way.

1
Select issue

What can we help with? Let us know by choosing the issue you’d like O2 to take a look at.

2
Submit issue

Once you’ve chosen an issue, you can add photos, videos or other information to help your case. When you’re done, we’ll send it all off to O2.

3
Track progress

We’ll keep everything in your personal case file, so you can always check where you’re at and see what to do next.

O2 works with Resolver to give you the best possible outcome for your complaint.

Resolver is a free, independent tool that helps consumers raise and resolve issues.

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Get started in just a few clicks.

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It’s totally free! We’ll never charge you for our services.

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We’ll never sell your data and we won’t show you adverts.

Which O2 service do you have an issue with?

Mobile (Pay Monthly)

Choose

Mobile (Pay & Go)

Choose

Mobile Broadband

Choose