Having problems with Chess ICT? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.
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Chess ICT

0 %

Resolution rate

Most complained about services

Mobiles Landline Services

Most common issues

Account or contract problem
Having problems with Chess ICT? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Resolver is not affiliated to, linked with or otherwise endorsed by Chess ICT.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,015,884 users had to say

After a £600 bill from Vodafone and getting nowhere on my own, by using your service, I was given a full refund within 3 days as well as having my tariff reduced. I wouldn't have been able to achieve this outcome without Resolver.
Ronnie M via facebook
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Green B via twitter
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Alison via email
The tools make it really easy to raise an official complaint. I escalated the complaint explaining that all of the conversations were being logged on the site. They settled my complaint very quickly after the escalation. I highly recommend using this site to complain if you've hit a brick wall with a company.
Heather L via facebook
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Vitaura V via facebook
Helped me resolve a complaint against a telecommunications company. Is now resolved, without your help it wouldn't be.
David P via facebook
Resolver has been a god send! Wasn't getting anywhere with phone company as they deviated from my original price plan and I noticed after a whole year that I was paying in excess of £10 a month more for no reason!.... EVEN though i had proof, they didn't wanna know.... started a Resolver case complaint and I'm now waiting for £132 refunded to my bank account!
James R via facebook
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Phil P via facebook
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Helping you with Chess ICT

How do I make a Chess ICT complaint using Resolver?

If you want to make a complaint about Chess ICT using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Chess ICT case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Chess ICT, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Chess ICT, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Chess ICT complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Chess ICT contact details press the button below

View Chess ICT complaints contact details

About

To help you get the best response from your Chess ICT complaint Resolver guides you through every step of the process.

To help you get the best response from your Chess ICT complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Chess ICT complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

The Furniture Ombudsman logo Ombudsman Services logo Financial Ombudsman Service logo CEDR (Centre for Effective Dispute Resolution) logo Gambling Commission logo Consumer Dispute Resolution Ltd logo Transport Focus logo