Travel insurance - Flight missed

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on resolver’s experience to date, even the best laid plans can sometimes go wrong and despite your best efforts to get to the airport on time, you might be delayed and miss the flight. Check your policy document carefully as cover for a missed departure provides assistance and financial support to enable you to reach your final destination. If you do miss the departure time, the cost of buying last-minute tickets can be expensive – from the administration fee to the full cost of a replacement ticket. Plus you might need to stay in a hotel overnight before the next flight. Many policies can provide assistance, depending on the reason that you missed your flight. Public transport – when travelling to the airport by public transport, policies do cover: • Cancellation • Delay • Curtailment • Suspension or failure or alteration of the service. Private transport - when travelling to the airport by private transport, policies do often cover: • Incidents involving a breakdown or • An accident that immobilises the vehicle in which you are travelling. The most common reasons that policies do not cover include: • Not allowing enough time to get to the airport or • Getting stuck in a traffic jam. If you have any queries or complaints regarding your claim, resolver recommends that you submit your concern in writing to the customer services department of your insurance provider. resolver can assist you in submitting, recording and reminding you when and who to escalate to.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
You should know
  • If you’re making a complaint about making an insurance claim rather than a mis-sold policy, check your documents to see who the “underwriter” is. You’ll need to make a complaint to that organisation.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your supplier, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

 

 

Find the best rights for you

We have 5,122 pages of rights advice for you covering 7,010 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with Flight missed

Resolver covers the issue Flight Missed for 105 companies and organisations:

a  b  c  d  e  f  g  h  i  j  k   l  m  n  o  p  q  r  s  t  u   v  w  x   y  z