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Based on resolver’s experience to date, you should contact your insurer to find out where your new policy quote is. They will be able to retrieve your information easily if you have your policy number available. If your policy quote does not arrive (e.g. because of incorrect details) your insurer will be happy to send out another quote to you.

If you are thinking about changing insurer, ensure you contact them before your renewal date as some insurers will automatically renew your policy unless you have informed them you wish to cancel it and you may be paying a higher premium than you need to – it might be in your interest to look around for a more competitive rate from another insurer. You can have a look at one of the online price comparison websites and you might save yourself some money.

Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.

If you can't resolve your issue within 8 weeks of making your complaint (or if you've received a 'deadlock letter' or final decision from the company), you can escalate your case to the Ombudsman.

Your complaint has to be less than 9 months old to be escalated to the Ombudsman.

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Helping you with Not received renew quote

Resolver covers the issue Not Received Renew Quote for 152 companies and organisations:

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