If you are having problems with Creation Finance and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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Our users say it can be tricky to get things sorted with this company.

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Resolver is not affiliated to, linked with or otherwise endorsed by Creation Finance.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 2,793,910 users had to say

Helped us get £568 back from a loan we had with a bank. If it wasn't for this service and Martin's Money we would not have known we had a claim.
Janet T via facebook
No problem what so ever, great from start to finish. I got £4000 back from Bradford and Bingley on insurance I took out 25 years ago. They check to see what stage you are at and advise of next stage if needed. Once in contact with Bradford and Bingley they dealt with my claim efficiently and professionally. Thank you Resolver.
Linda via trustpilot
My car insurance company had increased the premium because I had a no fault claim, which was recovered from the third parties insurance, not mine. I sent a complaint via Resolver. A member of customer service staff from my insurance company phoned me, They reduced my premium and gave me £20 in vouchers!
Susan B via facebook
I used this to retrieve an unnecessarily high admin fee from a car insurance company when I had to cancel. Before using Resolver, I'd spoken to a manager at the company and written a letter myself. No answer. I then used this and within a week I'd had a phone call, a letter, and my money back.
Zoe H via facebook
Wow, what a help Resolver has been with my house insurance claim. I have now been paid out in full. Thanks all that helped with my claim.
John W via facebook
Fantastic service, helped us get a refund on our PPI, cannot thank Resolver enough for their great website and easy to use templates to make the claim. Thank you so much.
Ian Melluish via facebook
Really good and easy to use service. Helped me with an old PPI complaint and made it easy to put the paperwork together. It’s free, easy to use and I would highly recommend it for anyone who is considering complaining about a service or product.
Martyn S via facebook
I've used resolver for a number of different claims and the total amount I received was around £7k. I wasn't even sure I'd had PPI on some of the accounts, so this was a trouble free and rapid way to find out. Thanks very much!
Cathy R via facebook
My wife and I have made 2 successful PPI claims through Resolver. Despite having no paperwork, it was drop dead easy to do and we got to keep ALL of the money! Recommended!
David C via facebook

Creation Finance provides

Using Resolver, you can submit an issue about 9 services offered by Creation Finance. Your case will be sent to the correct person or team at Creation Finance and escalated at the correct times, to the correct person, if required.

Creation Finance Car Finance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Creation Finance Pet Insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Creation Finance PPI (payment protection insurance)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Creation Finance PPI Checker

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all one level of Creation Finance complaints.

Start your complaint

Creation Finance Contents insurance

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Creation Finance Plevin (excessive PPI commission)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Creation Finance Credit Card

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Creation Finance Loans

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Creation Finance Car Warranty

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of Creation Finance complaints. If your complaint is not resolved by Creation Finance, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about Creation Finance?

Raise it for free via Resolver

Helping you with Creation Finance

How do I make a Creation Finance complaint using Resolver?

If you want to make a complaint about Creation Finance using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Creation Finance case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Creation Finance, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Creation Finance, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Creation Finance complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Creation Finance contact details press the button below

View Creation Finance complaints contact details

About

To help you get the best response from your Creation Finance complaint Resolver guides you through every step of the process.

To help you get the best response from your Creation Finance complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Creation Finance complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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