If you are having problems with Saxo Bank and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Saxo Bank.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Saxo Bank provides:

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 2,642,054 users had to say

Used Resolver beginning of January and lodged my payout in bank yesterday. Will definitely be using again & have given link to my friends .
Stephanie H via facebook
They helped without any charge, offered free advice and assistance, and succeeded in closing a case which I had been pursuing for 5 years due to banks inability or desire to return that which they had illegally taken in the first place. I would recommend that anyone with any doubt should ask Resolver for help. Thanks again for helping me close my case, what a 5 star service
Thomas M via facebook
I recently used Resolver to lodge a complaint against a large bank. Thanks to the comprehensive template, I successfully made my case to the bank, who upheld my complaint. This is a brilliant service which keeps your case updated and you fully in control at all times.
Clair T via facebook
Had problems with my bank, contacted resolver which levered some force on them to pay attention to the problem and we soon reached a happy conclusion from the bank. Thank you, Resolver.
Alan H via facebook
Great Service. I've used for a credit card and a loan from years ago that I'd forgotten about. Brilliant results. Simple site to use far easier than filling in the huge forms the banks send out. All sorted within the specified times with results over and above what I expected. Have just put another case through which will hopefully also be a great result. Resolver keep you informed as to responses from the banks so you can easily keep on top of it all. Would recommend to everyone.
Alyson C via facebook
They helped me with a case against HSBC which I have now closed as they paid me back money that they owed to me! Thanks Resolver!
Suzanne E via facebook
Just a short note to thank you for your assistance in reclaiming charges for a Lloyds select account which I had for 14 years. Lloyds bank telephoned me back on Tuesday evening and we went through the details. He phoned me at 10pm and agreed to pay me back £1443.00 including interest.
Eddie Morgan via email
Just a quick note to say A BIG THANK YOU.I have received a refund from Lloyds bank..with out your help it would have been impossible.so thank you again.
Maureen Russon via email
Thank you for your help my case as been resolved within 24 hours and £795 in my account already!!
Elsa Holdsworth via email

Saxo Bank provides

Using Resolver, you can submit an issue about 1 service offered by Saxo Bank. Your case will be sent to the correct person or team at Saxo Bank and escalated at the correct times, to the correct person, if required.

Saxo Bank Bank

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Saxo Bank complaints. If your complaint is not resolved by Saxo Bank, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about Saxo Bank?

Raise it for free via Resolver

Helping you with Saxo Bank

How do I make a Saxo Bank complaint using Resolver?

If you want to make a complaint about Saxo Bank using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Saxo Bank case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Saxo Bank, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Saxo Bank, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Saxo Bank complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Saxo Bank contact details press the button below

View Saxo Bank complaints contact details


To help you get the best response from your Saxo Bank complaint Resolver guides you through every step of the process.

To help you get the best response from your Saxo Bank complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Saxo Bank complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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