Having problems with Chase Bank? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Chase Bank

0 %

Resolution rate

Most complained about services

Bank

debra

9 days ago

Other (none of the above)

Account was frozen, no proper explanation, customer service appalling. treated like a guilty person before them knowing the full facts, or even bothering to find out. Took days of phone calls, messages & arguing with Chase to finally get things sorted, do not recommend

anthony

30 days ago

Other (none of the above)

Ewelina

4 months ago

Fraudulent transaction occured

David

5 months ago • Resolved

Other (none of the above)

Chase bank eventually called to settle the issue after me requesting the FO to contact them again. This was 2 weeks after the FO had received word from chase that the issue was resolved.

Paul

5 months ago • Resolved

Other (none of the above)

Having problems with Chase Bank? Use Resolver to make a complaint.
It’s quick, easy and (best of all) it’s free.

Get started

Resolver is not affiliated to, linked with or otherwise endorsed by Chase Bank.

We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 5,028,034 users had to say

Used Resolver beginning of January and lodged my payout in bank yesterday. Will definitely be using again & have given link to my friends .
Stephanie H via facebook

They helped without any charge, offered free advice and assistance, and succeeded in closing a case which I had been pursuing for 5 years due to banks inability or desire to return that which they had illegally taken in the first place. I would recommend that anyone with any doubt should ask Resolver for help. Thanks again for helping me close my case, what a 5 star service
Thomas M via facebook

I recently used Resolver to lodge a complaint against a large bank. Thanks to the comprehensive template, I successfully made my case to the bank, who upheld my complaint. This is a brilliant service which keeps your case updated and you fully in control at all times.
Clair T via facebook

My elderly mother recently had some problems with Lloyds that were proving difficult to fix. Thankfully, Resolver and Lloyds did an excellent job together to get everything put right.
Frank O via email

Was having issues with Halifax, but Resolver got my savings account sorted.
Brenda T via email

Had problems with my bank, contacted resolver which levered some force on them to pay attention to the problem and we soon reached a happy conclusion from the bank. Thank you, Resolver.
Alan H via facebook

Great Service. I've used for a credit card and a loan from years ago that I'd forgotten about. Brilliant results. Simple site to use far easier than filling in the huge forms the banks send out. All sorted within the specified times with results over and above what I expected. Have just put another case through which will hopefully also be a great result. Resolver keep you informed as to responses from the banks so you can easily keep on top of it all. Would recommend to everyone.
Alyson C via facebook

They helped me with a case against HSBC which I have now closed as they paid me back money that they owed to me! Thanks Resolver!
Suzanne E via facebook

Thanks Resolver. Two successful PPI complaints upheld. Your information and templates make it so easy and it is all free to use, great service. Thank you.
Donna B via facebook

Helping you with Chase Bank

How do I make a Chase Bank complaint using Resolver?

If you want to make a complaint about Chase Bank using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Chase Bank case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Chase Bank, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Chase Bank, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Chase Bank complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Chase Bank contact details press the button below

View Chase Bank complaints contact details

About

To help you get the best response from your Chase Bank complaint Resolver guides you through every step of the process.

To help you get the best response from your Chase Bank complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Chase Bank complaint.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including: