If you are having problems with Quick Quid and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Quick Quid.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Quick Quid provides:

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

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Quick Quid provides

Using Resolver, you can submit an issue about 1 service offered by Quick Quid. Your case will be sent to the correct person or team at Quick Quid and escalated at the correct times, to the correct person, if required.

Quick Quid Pay Day Loans

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Quick Quid complaints. If your complaint is not resolved by Quick Quid, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about Quick Quid?

Raise it for free via Resolver

Helping you with Quick Quid

Got an issue or need assistance?

If you have any issues with Quick Quid you can submit your issue through resolver. If you need any advice then click on 'Get Started' and resolver can explain your rights or for additional assistance in dealing with your issue then contact the Financial Ombudsman Service on 0300 123 9 123 (from your mobile) or 0800 023 4 567 (from your fixed line). 

Are payday loans regulated?

All Payday loan lenders are regulated by the Financial Conduct Authority (FCA), but, if you have any issues that cannot be resolved you can send your case through the Financial Ombudsman Service after 8 weeks or when a deadlok letter is received.  If you submit a case through resolver we will remind you when you can escalate your case to the Financial Ombudsman Service and package your case history up and automatically send this through for you.

General advice on payday loans

Don’t treat payday loans as a regular way to make ends meet - if you repeatedly take out loans, you may find that the repayments become more expensive than the interest on a credit card. Payday loans should be for emergencies only.

Make sure you have enough income to repay. Most payday loans companies will make sure you do with some sort of income check, but it’s best to carefully assess your own finances before taking the plunge

Tell the truth. When going through the application process for a payday loan, you need to be honest, or the payday loan company may end up handing you money you can’t pay back. This could easily lead to spiralling, out-of-control debt

Make sure you’re aware of all charges - there can be hidden extras above and beyond the hefty interest on late repayments. Most responsible lenders will detail these on their website - make sure you check the small print carefully

If you’re unemployed, forget it - if you have a part-time job or no guaranteed source of regular income, then it’s too much of a risk for the lender. No responsible payday loan company will approve a loan for you.

Payday loans can become really difficult to manage, especially if you’re late with repayments. For advice on alternative options or how best to handle serious financial problems, get in touch with the Money Advice Service.

Contact details

To view the Quick Quid contact details press the button below

View Quick Quid complaints contact details

About

If you have any issues with Quick Quid you can submit your issue through resolver. If you need any advice then click on 'Get Started' and resolver can explain your rights or for additional assistance in dealing with your issue then contact the Financial Ombudsman Service on 0300 123 9 123 (from your mobile) or 0800 023 4 567 (from your fixed line). 

Quick Quid is a payday lender that has been offering online cash advances since 2007. The Brand is owned by Cash EuroNetUK.  You can apply for a Quick Quid payday loan online anytime and, once your loan is approved, the cash should be sent into your account within 10 minutes (provided your bank is signed up to the faster payments system).

Although Quick Quid is keen to point out that it charges no annual fee, no draw fee, no early repayment fee, no fas-funding fee and no application fee, it does make you pay what it calls a ‘finance charge’. This is incurred each time you make a repayment (repayments can be made in up to three instalments) and can cost between £20 and £29.50 depending on your credit rating

Quick Quid’s payday loans (it describes them as short-term loans) are offered at a representative APR on 1999%, or 347% per annum fixed.  You can borrow up to £1000 as a first-time customer, and up to £1500 if you’ve taken a payday loan out from Quick Quid before.

If you feel that Access Fast Money hasn't acted in the way it has promised to, then resolver will help guide you through your payday loan complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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