If you are having problems with Barclaycard and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Barclaycard.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 2,803,172 users had to say

It took me a little under 1 hour to complete 6 claims and I have already been paid £2268 from Barclaycard. I would recommend and use again.
Steve B via facebook
I used Resolver to complain to my credit card provider about charges added to my balance after I had tried to set up a payment plan. Everything has been sorted in 1 business day and the credit card provider removed over a £100 of charges. Very happy.
Andy F via facebook
2 credit cards down and £3.5k up!
Joan B via facebook
Well all I can say is what a simple, easy-to-use tool. I completed the simple form which asks you what your concern is, what you would like to happen & then transforms it into an email complaint to the company. In my case it was about an "insurance charge" added to a credit card (not PPI but as near as could be in my opinion) Anyway a few weeks later I got £2,700 back in payments plus interest... Delighted!
Cath L via email
Fantastic service, helped us get a refund on our PPI, cannot thank Resolver enough for their great website and easy to use templates to make the claim. Thank you so much.
Ian Melluish via facebook
Really good and easy to use service. Helped me with an old PPI complaint and made it easy to put the paperwork together. It’s free, easy to use and I would highly recommend it for anyone who is considering complaining about a service or product.
Martyn S via facebook
I've used resolver for a number of different claims and the total amount I received was around £7k. I wasn't even sure I'd had PPI on some of the accounts, so this was a trouble free and rapid way to find out. Thanks very much!
Cathy R via facebook
My wife and I have made 2 successful PPI claims through Resolver. Despite having no paperwork, it was drop dead easy to do and we got to keep ALL of the money! Recommended!
David C via facebook
Found out about Resolver through Money Saving Expert, wouldn’t have bothered otherwise as I’m too cynical. Got a £700 PPI refund on a policy I didn’t know I had.
Catherine E via facebook

Barclaycard provides

Using Resolver, you can submit an issue about 3 services offered by Barclaycard. Your case will be sent to the correct person or team at Barclaycard and escalated at the correct times, to the correct person, if required.

Barclaycard PPI (payment protection insurance)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Barclaycard complaints. If your complaint is not resolved by Barclaycard, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Barclaycard Plevin (excessive PPI commission)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Barclaycard complaints. If your complaint is not resolved by Barclaycard, you can then package it up and send it to the Financial Ombudsman Service (PPI Team).

Start your complaint

Barclaycard Credit Cards

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Barclaycard complaints. If your complaint is not resolved by Barclaycard, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about Barclaycard?

Raise it for free via Resolver

Helping you with Barclaycard

How do I make a Barclaycard complaint using Resolver?

If you want to make a complaint about Barclaycard using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Barclaycard case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Barclaycard, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Barclaycard, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Barclaycard complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Barclaycard contact details press the button below

View Barclaycard complaints contact details

About

To help you get the best response from your Barclaycard complaint Resolver guides you through every step of the process.

To help you get the best response from your Barclaycard complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Barclaycard complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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