If you are having problems with UBS and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by UBS.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,350,678 users had to say

Used Resolver beginning of January and lodged my payout in bank yesterday. Will definitely be using again & have given link to my friends .
Stephanie H via facebook
They helped without any charge, offered free advice and assistance, and succeeded in closing a case which I had been pursuing for 5 years due to banks inability or desire to return that which they had illegally taken in the first place. I would recommend that anyone with any doubt should ask Resolver for help. Thanks again for helping me close my case, what a 5 star service
Thomas M via facebook
Helped us get £568 back from a loan we had with a bank. If it wasn't for this service and Martin's Money we would not have known we had a claim.
Janet T via facebook
I recently used Resolver to lodge a complaint against a large bank. Thanks to the comprehensive template, I successfully made my case to the bank, who upheld my complaint. This is a brilliant service which keeps your case updated and you fully in control at all times.
Clair T via facebook
My elderly mother recently had some problems with Lloyds that were proving difficult to fix. Thankfully, Resolver and Lloyds did an excellent job together to get everything put right.
Frank O via email
Was having issues with Halifax, but Resolver got my savings account sorted.
Brenda T via email
Had problems with my bank, contacted resolver which levered some force on them to pay attention to the problem and we soon reached a happy conclusion from the bank. Thank you, Resolver.
Alan H via facebook
Great Service. I've used for a credit card and a loan from years ago that I'd forgotten about. Brilliant results. Simple site to use far easier than filling in the huge forms the banks send out. All sorted within the specified times with results over and above what I expected. Have just put another case through which will hopefully also be a great result. Resolver keep you informed as to responses from the banks so you can easily keep on top of it all. Would recommend to everyone.
Alyson C via facebook
No problem what so ever, great from start to finish. I got £4000 back from Bradford and Bingley on insurance I took out 25 years ago. They check to see what stage you are at and advise of next stage if needed. Once in contact with Bradford and Bingley they dealt with my claim efficiently and professionally. Thank you Resolver.
Linda via trustpilot

UBS provides

Using Resolver, you can submit an issue about 4 services offered by UBS. Your case will be sent to the correct person or team at UBS and escalated at the correct times, to the correct person, if required.

UBS Pensions

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of UBS complaints. If your complaint is not resolved by UBS, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

UBS Mortgages

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of UBS complaints. If your complaint is not resolved by UBS, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

UBS Lending

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of UBS complaints. If your complaint is not resolved by UBS, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

UBS Banking

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of UBS complaints. If your complaint is not resolved by UBS, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Want to start a complaint about UBS?

Raise it for free via Resolver

Helping you with UBS

How do I make a UBS complaint using Resolver?

If you want to make a complaint about UBS using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my UBS case file work?

Resolver allows you to keep a record of any email correspondence sent between you and UBS, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with UBS, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a UBS complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the UBS contact details press the button below

View UBS complaints contact details

About

To help you get the best response from your UBS complaint Resolver guides you through every step of the process.

To help you get the best response from your UBS complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your UBS complaint.

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved