If you are having problems with Leeds Building Society and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Leeds Building Society.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 1,452,092 users had to say

The response has been very prompt with my complaint over a delayed flight with Ryanair and I have been offered compensation. My concern is they require all my bank details through a link to send the money. The problem being that when I click on the link a warning comes up about possible security issues. I have spoken on webchat with Ryanair customer services and they say to send the info but I am still concerned about giving bank details. Has anybody else had this issue....I would prefer a cheque but not sure if this possible.
Steve Hunt via facebook
Fantastic idea, fantastic help, made so easy. Thank you v much!
Jane H via facebook
It's not just the money you get back in the end, it's a feeling of having someone on your side, and actually your complaint having some weight. It is also a feeling of moving forward and not just getting stuck in the morass of a customer complaints department when you talk to a different person every time. Well done Resolver. Please do carry on the good work.
Alison M via facebook

Leeds Building Society provides

Using Resolver, you can submit an issue about 5 services offered by Leeds Building Society. Your case will be sent to the correct person or team at Leeds Building Society and escalated at the correct times, to the correct person, if required.

Leeds Building Society Banking Complaints

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Leeds Building Society complaints. If your complaint is not resolved by Leeds Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Leeds Building Society Mortgages

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Leeds Building Society complaints. If your complaint is not resolved by Leeds Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Leeds Building Society Mis-sold PPI

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Leeds Building Society complaints. If your complaint is not resolved by Leeds Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Leeds Building Society Plevin (excessive PPI commission)

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Leeds Building Society complaints. If your complaint is not resolved by Leeds Building Society, you can then package it up and send it to the Financial Ombudsman Service.

Start your complaint

Leeds Building Society PPI Checker

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all one level of Leeds Building Society complaints.

Start your complaint

Want to start a complaint about Leeds Building Society?

Raise it for free via Resolver

Frequently asked questions about Leeds Building Society

Please also note, Leeds Building Society (previously Leeds & Holbeck) is frequently mistaken with The Leeds Permanent Building Society which has since merged with The Halifax. You may therefore wish to refer your complaint to them to confirm if the account is one of theirs.

Contact details

To view the Leeds Building Society contact details press the button below

View Leeds Building Society complaints contact details

About

To help you get the best response from your Leeds Building Society complaint Resolver guides you through every step of the process.

To help you get the best response from your Leeds Building Society complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Leeds Building Society complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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