PPI_Plevin_Checker - Check if you had PPI
Who is your issue with?
Explains your rights to you
You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.
Helps you prepare your emails
We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.
Creates a case file for you
Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.
Lets you record all your communications
One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.
Lets you know when to escalate your complaint
If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.
You should know
This PPI checker tool has been created to provide a simple way of finding out whether you had PPI with a particular company.
- A check of whether or not you had PPI is NOT an official complaint. If you did have PPI and you think you were mis-sold, then please use our ‘Mis-sold PPI’ form to raise a formal complaint with the financial institution. If you want to make a Plevin complaint then please use our Plevin form. Our PPI guide can help inform you on your rights.
PPI stands for ‘payment protection insurance’. It’s an insurance product that you can take out to protect you if you cannot make repayments on a loan or credit agreement if you get sick, have an accident that means you’re unable to work, or just lose your job.
Many people were not made aware that they were taking out PPI. Since many policies were mis-sold, we wanted to make it easy for consumers to identify whether or not they had PPI.
Many financial institutions will choose to contact you by phone or post to let you know whether or not you had PPI.
Just what is PPI?
In simple terms, PPI stands for ‘payment protection insurance’. It’s an insurance product that you can take out to protect you if you cannot make repayments on a loan or credit agreement if you get sick, have an accident that means you’re unable to work, or just lose your job.
How you can find out if you’ve had PPI?
Submitting our quick and easy form is a really easy way to find out whether or not you had PPI. Once you’ve submitted the form the company should get back to you (this may be through Resolver, by email, telephone or post - unfortunately we can’t control that) and let you know whether you did have PPI.
By adding as much detail to your check as possible (e.g all previous addresses, attachments of any paperwork relating to the loan / mortgage or PPI policy that you may have) you will maximise the chances of the company finding your policy.
What do I do if I did have PPI?
If you did have PPI then you have a few options for what you can do next. Our PPI guide has loads of useful information as to what your options are, and how best to make a claim.
The PPI time cap
The final deadline for making a new PPI complaint is the 29th August 2019. This has been set by the Financial Conduct Authority to prompt consumers to make their complaints. If you think you were mis-sold PPI, or think you have a claim under the Plevin ruling, you must raise your complaint before this date.
Find the best rights for you
We have 3,682 pages of rights advice for you covering 28,463 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.