If you are having problems with uSwitch and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by uSwitch.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
uSwitch provides:

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,454,858 users had to say

Thanks Resolver. Two successful PPI complaints upheld. Your information and templates make it so easy and it is all free to use, great service. Thank you.
Donna B via facebook
If it was not for Resolver I would not have tried to claim PPI myself, within eight weeks I have had a successful claim of £895 and get to keep it all. Thank you, Resolver.
Stephen M via facebook
A real help to making your claim for PPI without having to use an expensive claims company. Use the free search that these companies offer, then claim yourself using Resolver. It took me 10 minutes to fill out the online form, and so far, have got a good result!
Tony B via facebook
Found a link to this on the Money Saving Expert website, it's free to use and I've reclaimed 2 mis-sold PPI payments from old loans dating back to 1998. Very easy to use and only took 5 minutes to complete. Do not use a third party unless it's Resolver, as there is no charge to use it. Very happy with the service.
Nikki H via facebook
I did my PPI compliant via your site, having made a complete hash of a different claim by myself. I got confirmation that my complaint had been upheld and I could expect a cheque in 28 days. Great result.
Rob E via facebook
Well done guys, I'm not going to say how much, but I just got a cheque from MBNA, your site made it very simple to do :)
Paul O via facebook
Resolver is so easy to use, very effective and FREE especially for Plevin and PPI. Don’t use a PPI company, use Resolver and the money you get back is 100% yours.
Maxine G via facebook
Excellent service. Made claiming my PPI relatively easy and would recommend to anyone
Janet S via facebook
Excellent service. Made claiming my PPI relatively easy and would recommend to anyone
Janet S via facebook

uSwitch provides

Using Resolver, you can submit an issue about 1 service offered by uSwitch. Your case will be sent to the correct person or team at uSwitch and escalated at the correct times, to the correct person, if required.

uSwitch Price comparison

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of uSwitch complaints. If your complaint is not resolved by uSwitch, you can then package it up and send it to the Ombudsman Services.

Start your complaint

Want to start a complaint about uSwitch?

Raise it for free via Resolver

Helping you with uSwitch

How do I make a uSwitch complaint using Resolver?

If you want to make a complaint about uSwitch using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my uSwitch case file work?

Resolver allows you to keep a record of any email correspondence sent between you and uSwitch, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with uSwitch, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a uSwitch complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the uSwitch contact details press the button below

View uSwitch complaints contact details

About

uSwitch is a price comparison website that offers consumers the ability to search and compare companies to find the best deals. As part of that they offer services across energy, telecoms and insurance. 

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved