Currys PC World complaints
Currys PC World will only respond to complaints raised via their Webchat service.
If you decide to use Resolver, you'll still be able to access our rights guides and template letters to assist with your complaint.
Please contact Currys PC World directly in addition to making a Resolver case. We are sorry for the inconvenience.
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How can I get in touch with Currys PC world customer services?
For general enquiries, you can call 8am to 8pm weekdays, 8am to 8pm on Saturdays and 9am to 6pm on Sundays. You can also e-mail Currys customer services direct. Currys PC World also offers a tracking service, and technical support via its ‘knowhow’ service. Contact information for all these services is available via the Currys website.
Does the Currys PC World ‘Whatever Happens’ care plan really cover every eventuality?
No. Unfortunately, as with most warranties, there are certain exclusions. In this case, there are clauses in the paperwork that exclude cover for neglect, misuse and abuse, fire, acts of God and cosmetic damage.
This ought to be explained to you when you take out the warranty, but if you feel it hasn’t been, then resolver can help you raise a complaint simply, quickly and effectively.
To view the Currys PC World contact details press the button belowView Currys PC World complaints contact details
Both Currys and PC World are part of the Dixons Retail Group and sell electrical goods and computers. The Dixons name no longer exists as a high-street electrical goods retailer (its stores have been rebranded as Currys branches since 2006), but the group has owned Currys since 1984, and PC World since 1993. Many Currys and PC World stores are now dual-branded as Currys PC World, a process that began in 2009.