Petrol stations - Fuel tank filled up more than it can contain

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

A fuel pump that is working properly and within legal limits is very accurate. They can dispense 0.5% less or 1% more than what is requested.

The size given for the fuel tank in the manual is only a guide – so the tank size will be about 50 litres – but there will usually be extra space to allow for the fuel to expand and space for the vapour. There will also be fuel in the pipes.

What this all means is that although your cars manual might say the tank is 50 litres that does not mean your car cannot take more than 50 litres.

Clearly if you normally max out at 50 litres and you visit a station and you have been about to put in 65 litres – that might indicate the fuel pump is not accurately measuring the amount of liquid that is being dispensed but that is not always the case.

You should know

  • Petrol pumps are checked for accuracy when they are installed and serviced
  • Trading Standards will also check the accuracy of pumps. If you experience issues, you should report the issue to your local Trading Standards. You can do this via resolver
  • All pricing should be clearly displayed to you before your purchase 
  • If you experience any problems, raise them while you are still at the petrol station and take down the name of the person that you spoke with. If your problem is not resolved at the station, you can raise a complaint via resolver

Who do you have an issue with?

Raise it for free via Resolver

Helping you with Fuel tank filled up more than it can contain

Resolver covers the issue Fuel Tank Filled Up More Than It Can Contain for 11 companies and organisations:

a  b  c  d   e  f   g   h   i   j  k   l   m  n   o   p   q   r   s  t  u   v   w   x   y   z