The Perfume Shop complaints

Having problems with The Perfume Shop? Use Resolver to make a complaint.
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We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

The Perfume Shop provides:

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The Perfume Shop provides

Using Resolver, you can submit an issue about 3 services offered by The Perfume Shop. Your case will be sent to the correct person or team at The Perfume Shop and escalated at the correct times, to the correct person, if required.

The Perfume Shop Online shopping

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of The Perfume Shop complaints. If your complaint is not resolved by The Perfume Shop, you can then package it up and send it to the Retail ADR.

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The Perfume Shop In-store shopping

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The Perfume Shop Rewards Club

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Helping you with The Perfume Shop

How do I make a The Perfume Shop complaint using Resolver?

If you want to make a complaint about The Perfume Shop using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my The Perfume Shop case file work?

Resolver allows you to keep a record of any email correspondence sent between you and The Perfume Shop, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with The Perfume Shop, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a The Perfume Shop complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the The Perfume Shop contact details press the button below

View The Perfume Shop complaints contact details

About

To help you get the best response from your The Perfume Shop complaint Resolver guides you through every step of the process.

To help you get the best response from your The Perfume Shop complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your The Perfume Shop complaint.

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