If you are having problems with Dishoom and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by Dishoom.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Dishoom provides:

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,403,300 users had to say

Made the process of complaining about a restaurant chain stress free. And we got it resolved.
Rachel Y via facebook
This is such an awesome tool . I was having no luck trying to sort out a refund as I was overcharged in a well known restaurant. After weeks of waiting for a manager from the restaurant to get back to me I was just about to cut my losses when I stumbled upon Resolver, I aired my concerns via their complaints log and within 48 hours my refund was confirmed with a written apology. So thanks to Resolver. I truly appreciate your service and support.
Lisa H via facebook
Thank you to Resolver for helping us with an issue we had regarding a restaurant chain. I'd tried contacting them directly but their website kept crashing. I thought about emailing them and then I found Resolver which made it easier to deal with. Thanks again
Faye T via facebook
I ordered a curry through Just Eat with my local takeaway, but the Prawn Pathia was not delivered. I raised the issue through resolver and within 2 days I have a refund and a gesture of goodwill. Very impressed with the resolver service, 5 stars!
Michael S via email
Helped me with a dispute with Gregg's - great result, thank you!
Lisa G via facebook
Thanks to Resolver, since they sorted my problem with a fast food outlet, I have not had any issues
Debbie R via facebook
Marston let us down for New Year’s Eve ,got £40 vouchers, thank you
Brian H via letter
The delivery driver lied about the circumstances of the delivery to me. When I said I could send them photographic proof of the lies they would not listen. Resolver forwarded my proof to the couriers and they accepted responsibility. It's a shame we need services like Resolver but boy do we need them.
Simon P via facebook
I contacted Resolver when a courier company had lost my parcel and failed to compensate me for my loss even when I had taken out their insurance. The issue went on for two months until I contacted Resolver and then within days the company offered me full payment for my lost parcel.
Thomas B via facebook

Dishoom provides

Using Resolver, you can submit an issue about 2 services offered by Dishoom. Your case will be sent to the correct person or team at Dishoom and escalated at the correct times, to the correct person, if required.

Dishoom Restaurants

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dishoom complaints.

Start your complaint

Dishoom Gift Vouchers

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Dishoom complaints.

Start your complaint

Want to start a complaint about Dishoom?

Raise it for free via Resolver

Helping you with Dishoom

How do I make a Dishoom complaint using Resolver?

If you want to make a complaint about Dishoom using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Dishoom case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Dishoom, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Dishoom, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Dishoom complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Dishoom contact details press the button below

View Dishoom complaints contact details

About

To help you get the best response from your Dishoom complaint Resolver guides you through every step of the process.

To help you get the best response from your Dishoom complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Dishoom complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved