If you are having problems with Veeno and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by Veeno.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,297,983 users had to say

Wow! Thank you so much. I emailed a retailer for a refund on headphones that were never delivered, over 20 times, yet had no joy. As soon as Resolver got involved I got my refund within hours.
Richy G via facebook
Made the process of complaining about a restaurant chain stress free. And we got it resolved.
Rachel Y via facebook
This is such an awesome tool . I was having no luck trying to sort out a refund as I was overcharged in a well known restaurant. After weeks of waiting for a manager from the restaurant to get back to me I was just about to cut my losses when I stumbled upon Resolver, I aired my concerns via their complaints log and within 48 hours my refund was confirmed with a written apology. So thanks to Resolver. I truly appreciate your service and support.
Lisa H via facebook
Fantastic service ! Sorted out my refund through an online retailer within hours. Thanks x
Adele V via facebook
This is a free service to help consumers obtain a financial settlement of an outstanding matter. Rather than go to the Small Claims Court or Trading Standards you can often resolve matters with the help of Resolver. Even the mention of the name to a company you are trying to deal with will often produce sudden and welcome results. I have used Resolver to obtain a refund from a mail order company after I returned defective goods.
Adrian V via facebook
I am absolutely blown away by Resolver. Recommended by Martin Lewis and after being tormented by an untold amount of emails back and forth to a deals site trying to prove I hadn't received my laptop, for more than 2 weeks, Resolver resolved it! All it took was 1 letter from Resolver and all was sorted within 2 hours and a reluctant refund back on my card offered. No messing about. Couldn't be happier. Thank you so much Resolver
Karen Sheridan via facebook
Thank you to Resolver for helping us with an issue we had regarding a restaurant chain. I'd tried contacting them directly but their website kept crashing. I thought about emailing them and then I found Resolver which made it easier to deal with. Thanks again
Faye T via facebook
If anyone else feels they are bashing their heads against a brick wall and are powerless then I can't recommend Resolver highly enough. Thank you Resolver!
Rachel N via facebook
After significant delays to obtain my purchase (5 - 6 months) without receiving answers I needed help. Resolver was recommended to me and I am very glad to confirm that the team were brilliant. A solution was identified and has been made. Thank you so much to the Resolver team.
Col K via facebook

Veeno provides

Using Resolver, you can submit an issue about 3 services offered by Veeno. Your case will be sent to the correct person or team at Veeno and escalated at the correct times, to the correct person, if required.

Veeno Online shopping

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Veeno complaints. If your complaint is not resolved by Veeno, you can then package it up and send it to the Retail ADR.

Start your complaint

Veeno Wine bars

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Veeno complaints.

Start your complaint

Veeno Gift cards

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Veeno complaints.

Start your complaint

Want to start a complaint about Veeno?

Raise it for free via Resolver

Helping you with Veeno

How do I make a Veeno complaint using Resolver?

If you want to make a complaint about Veeno using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Veeno case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Veeno, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Veeno, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Veeno complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Veeno contact details press the button below

View Veeno complaints contact details

About

To help you get the best response from your Veeno complaint Resolver guides you through every step of the process.

To help you get the best response from your Veeno complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Veeno complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved