If you are having problems with Parcelforce Worldwide and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Parcelforce Worldwide.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Parcelforce Worldwide provides:

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 1,452,092 users had to say

I found resolver while I was researching the ombudsman service following being mis sold a product and receiving poor customer service by the staff at the EE store in Trinity Leeds. Resolver was absolutely fantastic in helping me reach a resolution, I initially got no response from my first complaint to customer services but resolver escalated my complaint to the next level for me, within two hours of them doing that my issue was sorted. My complaint about the staff in the store was sent to the Leeds regional manager, EE paid two months of my bill and I also have the original contract I actually wanted for £6 a month cheaper than advertised. Happy with resolver as at one point I felt like I had nowhere to go and that I would be stuck with a contract I didn't want or ask for, I will be leaving EE once this 12 month contract is up though as this whole experience has left me very bitter about dealing with them again.
Gary Richardson via facebook
Used resolver for 2 flight claims and bank charges dating back to 1990's with total reclaimed of circa £8,000 across my family. An excellent, informative and easy to use service. Great work and thank you! PS. I never write reviews but your service has been so great I felt compelled to do so.
Mark F via facebook
Claiming delayed flight compensation couldn't have been easier- thanks to Resolver!
Jayne H via facebook

Parcelforce Worldwide provides

Using Resolver, you can submit an issue about 1 service offered by Parcelforce Worldwide. Your case will be sent to the correct person or team at Parcelforce Worldwide and escalated at the correct times, to the correct person, if required.

Parcelforce Worldwide Parcel Delivery

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Parcelforce Worldwide complaints.

Start your complaint

Want to start a complaint about Parcelforce Worldwide?

Raise it for free via Resolver

Frequently asked questions about Parcelforce Worldwide

How do I make a Parcelforce Worldwide complaint using Resolver?

If you want to make a complaint about Parcelforce Worldwide using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Parcelforce Worldwide case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Parcelforce Worldwide, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Parcelforce Worldwide, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Parcelforce Worldwide complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Parcelforce Worldwide contact details press the button below

View Parcelforce Worldwide complaints contact details

About

To help you get the best response from your Parcelforce Worldwide complaint Resolver guides you through every step of the process.

To help you get the best response from your Parcelforce Worldwide complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Parcelforce Worldwide complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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