If you are having problems with Wowcher and would like to either find out your rights, who to contact or make a complaint then use resolver to make the process simpler. Click 'Get Started' on the right hand side of this page to make a complaint.
resolver is a totally free tool that connects British consumers directly to the people that can resolve their complaint. Phone using our iPhone or Android apps and you can even record what they say to you.
Using resolver, you can submit an issue about 1 service offered by Wowcher. Your case will be sent to the correct person or team at Wowcher and escalated at the correct times, to the correct person, if required.
Resolver is not affiliated to, linked with or otherwise endorsed by Wowcher or any of the companies or organisations that you can raise an issue with via us.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
You can use the resolver system to help you at every stage.
You can use it to escalate your issue to all
of Wowcher complaints.
Start your complaint
Wowcher is a company in the Shops sector. resolver can help guide you through every step of the process.
To help you get the best response from your Wowcher complaint, resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Wowcher complaint.
If you want to make a complaint about Wowcher in the Shops using resolver, then the process could not be simpler. All you do answer a few simple questions as resolver finds out precisely what sort of complaint you wish to make. We will then offer you our initial advice on how to proceed with the Wowcher complaint. If you wish to continue with your complaint, we will help you create an email to send to Wowcher. This will detail your issues and spell out how you would like your complaint to be resolved. Alternatively, you can make your complaint by phone.
resolver records all your details about your Wowcher complaint in a detailed case file. we also keep a record of any correspondence you send via resolver and any phone calls you make using our app. We will also keep everything together in your case file, and will help you to package it up if you decide to escalate your complaint beyond Wowcher
Absolutely. Making any complaint via resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).
Very many thanks to the resolver organisation, which has undoubtedly helped a heck of a lot. I have complained in the past over one or two things- not many I hasten to say! it can be such hard work, and I must say very often knowing where to place the complaint is a big part of any potential solution. Getting something onto the desk of the secretary to the CEO for example. The idea of templates is also really useful. I think starting to write something will put many people off, but here is a template to ease you into the situation.
Corina & John Carr via email
Resolver Support, Ryanair finally coughed up and paid my compensation into my account yesterday 19th May, thank you so much for your help and guidance over the last few weeks and months, I have appreciated everything you've done for me.
Peter Clegg via email
Thanks very much for assisting me in recovering the £200 pounds back from Holiday extra. A fantastic experience as a first time user of your service.
Vassel Brown via email