If you are having problems with Wowcher and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
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Amber

4.7/10

Resolver Score

Our users say this company is OK, but there's room to improve!

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What is this?

Resolver Score is our way of telling you how easy it is to resolve an issue with a company.

What does a high score mean?

  • the company replies to our users promptly
  • our users are happy with the outcomes of their cases
  • our users would happily recommend the company to a friend

What is Resolver Score?

Resolver is not affiliated to, linked with or otherwise endorsed by Wowcher.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Wowcher provides:

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 3,461,872 users had to say

Wow! Thank you so much. I emailed a retailer for a refund on headphones that were never delivered, over 20 times, yet had no joy. As soon as Resolver got involved I got my refund within hours.
Richy G via facebook
Have used Resolver twice now, one was for an issue with a deals site and one was to do with PPI. Both issues were resolved within days/2 weeks. Thank you Resolver
Liz W M via facebook
If anyone else feels they are bashing their heads against a brick wall and are powerless then I can't recommend Resolver highly enough. Thank you Resolver!
Rachel N via facebook
A non-delivery from a deals site– We tried unsuccessfully to get them to respond positively, they kept on saying give the merchant 3 days– we always had to contact the deals site (the phone number is premium rate). Contacted RESOLVER, a full refund plus postage was obtained, 10/10 for Resolver
Ken and Eve via trustpilot
Brilliant company. After over 2 weeks of no response from a deals site regarding a refund for non-delivery of item, managed to resolve it within 3 working days through Resolver. Highly recommend.
F Coles via trustpilot
Brilliant company. After over 2 weeks of no response from a company regarding a refund for non delivery of item, managed to resolve it within 3 working days through Resolver. Highly recommend.
F Coles via trustpilot
This is the second time I've used Resolver. The first was for PPI and I won, the second was against an online deals company after booking a weekend in Amsterdam. The weather turned bad and all flights were cancelled. After a lot of to-ing and fro-ing, we finally got our money back.
Kim W via facebook
Excellent service from start to finish they handled my case against a deals company with very prompt service as I had been trying for some time to obtain full refund from them, found resolver site by accident, they then took on the deals company and obtained a full refund. Well done Resolver, have made a note of web site in case I need them again, once again excellent service and result
Mick H via facebook
Helped me get a refund off a very uncooperative deals company.
Chantal D via facebook

Wowcher provides

Using Resolver, you can submit an issue about 1 service offered by Wowcher. Your case will be sent to the correct person or team at Wowcher and escalated at the correct times, to the correct person, if required.

Wowcher Vouchers

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Wowcher complaints.

Start your complaint

Want to start a complaint about Wowcher?

Raise it for free via Resolver

Helping you with Wowcher

How do I make a Wowcher complaint using Resolver?

If you want to make a complaint about Wowcher using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Wowcher case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Wowcher, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Wowcher, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Wowcher complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Wowcher contact details press the button below

View Wowcher complaints contact details

About

To help you get the best response from your Wowcher complaint Resolver guides you through every step of the process.

To help you get the best response from your Wowcher complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Wowcher complaint.

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved