Postal delivery/counter services/check & send - Charged incorrect fee

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  • You may be charged a fee for Check and Send.
  • Paper Check and Send does not include the cost of the photo. It costs £9.75 on top of the passport fee for paper applications and the cost of your photos.
  • Digital Check and Send includes the cost of the photo. It costs £15.40 on top of the passport fee for online applications.
  • The Check and Send service is free if you qualify for a free passport.
  • If you think you've been charged the wrong amount, you should raise a case via Resolver.

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Helping you with Charged incorrect fee

Resolver covers the issue Charged Incorrect Fee for 4 companies and organisations:

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