Postal delivery/counter services/check & send - Charged incorrect fee
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- You may be charged a fee for Check and Send.
- Paper Check and Send does not include the cost of the photo. It costs £9.75 on top of the passport fee for paper applications and the cost of your photos.
- Digital Check and Send includes the cost of the photo. It costs £15.40 on top of the passport fee for online applications.
- The Check and Send service is free if you qualify for a free passport.
- If you think you've been charged the wrong amount, you should raise a case via Resolver.
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