If you are having problems with Gourmet Society and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.

Resolver is not affiliated to, linked with or otherwise endorsed by Gourmet Society.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.
Gourmet Society provides:

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

Here's what some of our 2,410,110 users had to say

This is the second time I've used Resolver. The first was for PPI and I won, the second was against an online deals company after booking a weekend in Amsterdam. The weather turned bad and all flights were cancelled. After a lot of to-ing and fro-ing, we finally got our money back.
Kim W via facebook
Excellent service from start to finish they handled my case against a deals company with very prompt service as I had been trying for some time to obtain full refund from them, found resolver site by accident, they then took on the deals company and obtained a full refund. Well done Resolver, have made a note of web site in case I need them again, once again excellent service and result
Mick H via facebook
Helped me get a refund off a very uncooperative deals company.
Chantal D via facebook


Have used Resolver twice now, one was for an issue with a deals site and one was to do with PPI. Both issues were resolved within days/2 weeks. Thank you Resolver
Liz W M via facebook
I had a complaint with IKEA over the furniture broke when I used it, they refused to replace the product, I was recommended resolver by a friend and now IKEA are sending me a replacement, I am chuffed that I found resolver, and recommend to my friends.
Mark Hodgson via email
resolver was really helpful, I have used your service three times now and I wanted to say thank you, a great service, simple and easy, recommending it to my friends, keep up the good work
Neil Harrison via email



I found it easy to use and i have got a response really quickly, I was nervous that it would be difficult so very relieved.
Lisa de Freitas via email
Until this incident, I had no idea that resolver existed and am very pleased it does! thank you
Lesley Burns via email
I'm happy with the service and the response from new look, I thought the website really helped to make a complaint and the system works well.
Angela Bennett via email

Gourmet Society provides

Using Resolver, you can submit an issue about 1 service offered by Gourmet Society. Your case will be sent to the correct person or team at Gourmet Society and escalated at the correct times, to the correct person, if required.

Gourmet Society Restaurant Discount Scheme

You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Gourmet Society complaints.

Start your complaint

Want to start a complaint about Gourmet Society?

Raise it for free via Resolver

Helping you with Gourmet Society

How do I make a Gourmet Society complaint using Resolver?

If you want to make a complaint about Gourmet Society using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Gourmet Society case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Gourmet Society, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Gourmet Society, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Gourmet Society complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Gourmet Society contact details press the button below

View Gourmet Society complaints contact details

About

To help you get the best response from your Gourmet Society complaint Resolver guides you through every step of the process.

To help you get the best response from your Gourmet Society complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Gourmet Society complaint.

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution ltd logo Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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