Gadget & mobile insurance - Disputed claim: cloned phone
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If you think the charges you face for a cloned phone are unfair you can complain to the network provider and insurer directly. Ask for an address for customer services, and write giving clear details of your case - such as what happened, when, and why you think you have been unfairly charged. If you are still unhappy with the outcome you should contact the Ombudsman, which will act as a mediator in your case.
Resolver can help you resolve this issue quickly, free of charge and without the hassle. We can also help you with the next step of writing your complaint. Click on the link below to create your email.
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