Healthcare cover (unregulated) - Staff conduct issue
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
A membership-based healthcare scheme are discretionary schemes set up for use by scheme members. All the members pay in to the Scheme to provide cover when it's needed for each other.
These schemes are discretionary because each case will be looked at on an individual basis to see what help is right for that member. To make sure decisions are fair, schemes will often have rules that guide which treatments are covered and what's not. But unlike private medical insurance, there is a simple membership price and no 'hidden' extras or payments.
However, unlike health insurance, these schemes are not regulated by the Financial Conduct Authority and so do not provide access to the Financial Ombudsman Service for escalation of unresolved complaints.
Find the best rights for you
We have 5,219 pages of rights advice for you covering 7,293 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.