Schools & childrens welfare - Raise a concern/issue

How does Resolver work?

Explains your rights to you

You'll find no legal jargon in our simple, comprehensive consumer rights sections. Our guidance is tailored specifically for every type of issue.

Helps you prepare your emails

We provide a wide range of flexible email templates for you to adapt to your needs – just slot in the specific details for your case, and in a few short clicks your issue will be ready to go.

Creates a case file for you

Your case file is a secure online location for all important documents regarding your issue. You can upload photos, tickets, copies of receipts or external emails from before you raised your issue with Resolver.

Lets you record all your communications

One of the most important aspects of a complicated issue is keeping a record of all your correspondence regarding the complaint – Resolver does this for you automatically.

Lets you know when to escalate your complaint

If you’re not satisfied with the initial response from the organisation you have an issue with, our escalation process will let you know when you can raise your complaint to the next level of seniority and, ultimately to an ombudsman or regulator, where appropriate.

resolver will help you keep records and guide you through the complaints process.

Based on resolver's experience, your local authority should provide satisfactory community care services. The Local Authority Social Services and National Health Services Complaints (England) Regulations 2009 stipulates that you have a right to complain if the services provided by your local authority have fallen below your expectations.

In order to submit a complaint, you must have received services from the council. The local authority's complaints procedures must also be followed. In the first instance, complain to the council service provider. If you are dissatisfied with their response, have not received a response or if the issue has not been resolved, you should then escalate to the council's complaints officer.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with Raise a concern/issue

Resolver covers the issue Raise A Concern/Issue for 155 companies and organisations:

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