Congestion Charge - Dispute PCN
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Please note that only the person named on the penalty charge notice (PCN) can dispute a PCN – regardless of whether or not they were driving. PCNs will always be issued to the “registered keeper”of a vehicle – i.e. the owner recorded by the DVLA.
When raising a complaint in Resolver, we strongly advise that you submit a complaint through TFL's website at the same time and specify that you want all future communication to be directed to your Resolver email account. This will give you the best chance of securing a positive outcome.
When complaining to TFL, you have 28 days from the point at which they issue a response to escalate your complaint to London Tribunals. TFL may give you a timescale that may differ from that which is on Resolver. If they do, you should stick to their timescale and get in touch with Resolver's Customer Support with any queries you may have.
We have 5,130 pages of rights advice for you covering 7,026 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.