Libraries - Librarian rude/unhelpful

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Based on resolver's experience, your local authority is responsible for providing a comprehensive and efficient library service. If you believe that the librarian has been rude or unhelpful, you should raise the issue with the library directly. However, if your complaint dealt with or the issue is not resolved, then you should contact your local authority.

resolver will guide you through your local council's procedures to raise issues and complaints.

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