Housing - Appeals
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If you disagree with a council’s decision about your housing benefit, ask for a revision of the decision. The council must look at its decision again to see if it should be changed.
Ask the council to review your housing benefit if you think it has not assessed your claim correctly, for example, if you have three children but only two have been included in your assessment.
You can ask for a revision if the housing benefit department:
- turns down your application or says you are no longer entitled to housing benefit
- says you have been overpaid housing benefit and must repay the money
- refuses to pay your housing benefit directly to your landlord to help you budget
You can also request a review if you asked for your claim to be backdated but the Council refused.
The information is this guide is based on the Shelter website and is correct as of December 2014. It is for England and Wales only.
Shelter gives practical housing advice and support online, in person and by phone. Our expert advisers give free, confidential advice 365 days a year, helping with everything from mortgage arrears to finding a place to sleep. If you need help email Shelter at: firstname.lastname@example.org or call 0300 330 1234. Click here to visit the Shelter website or to make a donation.
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