Housing - Overpayments
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You can be overpaid housing benefit if you do not tell your housing benefit department about changes in your circumstances that affect your claim.
Overpayments can also happen if your housing benefit office makes an error when calculating your housing benefit.
The council writes to you if it decides you have received too much housing benefit.
The information is this guide is based on the Shelter website and is correct as of December 2014. It is for England and Wales only.
Shelter gives practical housing advice and support online, in person and by phone. Our expert advisers give free, confidential advice 365 days a year, helping with everything from mortgage arrears to finding a place to sleep. If you need help email Shelter at: firstname.lastname@example.org or call 0300 330 1234. Click here to visit the Shelter website or to make a donation.
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