Luminus Homes Limited complaints
Explains your rights to you
Helps you prepare your emails
Creates a case file for you
Lets you record all your communications
Lets you know when to escalate your complaint
Luminus Homes Limited Housing Associations
You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all one level of Luminus Homes Limited complaints.
How do I make a Luminus Homes Limited complaint using Resolver?
If you want to make a complaint about Luminus Homes Limited using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.
How does my Luminus Homes Limited case file work?
Resolver allows you to keep a record of any email correspondence sent between you and Luminus Homes Limited, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Luminus Homes Limited, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.
Is it free to make a Luminus Homes Limited complaint via Resolver?
To view the Luminus Homes Limited contact details press the button belowView Luminus Homes Limited complaints contact details
To help you get the best response from your Luminus Homes Limited complaint Resolver guides you through every step of the process.
To help you get the best response from your Luminus Homes Limited complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.
In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Luminus Homes Limited complaint.