Insulation - Extra charges after installation

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Based on our experience to date, when you sign an insulation installation contract, you make a contract with the installation company. The contract has terms and conditions, setting out your rights and the things that you and the provider have agreed to do. If you feel that some terms of the contract are unclear, such as any extra charges you may be liable for, you can challenge the unclear elements of the contract.

Challenging the contract can be a difficult process, but resolver can assist you in doing so. The Law Commission and the Scottish Law Commission are proposing legal reforms to protect consumers from unfair terms and make it easier to challenge contracts where total costs are not made clear upfront. This will not come into full force until 2014.

resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.
If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with the company, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

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Helping you with Extra charges after installation

Resolver covers the issue Extra Charges After Installation for 0 companies and organisations:

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