Insulation - Incomplete work

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Based on our experience to date, being left with a job only half-done can be an annoying inconvenience. For example, your installer may not have the correct part to be able to complete the insulation installation. The installer should give you a time and date when the job will be completed. If you feel as though your installer is providing you with a shoddy service, you should contact them and obtain an address for their customer services, and write giving clear details of your case - such as what happened, when, and why you are complaining about the excessive time. You may be able to claim some compensation or a ‘good will’ payment.

If you are unhappy with the company’s customer service response, you can ask the Ombudsman to look into it for you. resolver recommends that you submit your concern in writing, and resolver can assist you in submitting, recording and reminding you when and who to escalate to. It can be annoying when you are left with incomplete work.

resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.
If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with the company, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

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Helping you with Incomplete work

Resolver covers the issue Incomplete Work for 0 companies and organisations:

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