Boilers - Poor communication skills - call centre

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Based on resolver’s experience to date, call centre staff should be expected to have excellent communications skills as their job is answering telephone calls. If you are not happy with the service you have received you should escalate to a higher point of authority. This gives a more senior member of staff the opportunity to look into your complaint. You should be reassured that your custom with your provider is valued and that your complaint will be responded to within a given timeframe. Keep a note of names of staff and dates of your phone calls. Resolver recommends that you submit your concern in writing, and resolver can assist you in submitting, recording and reminding you when and who to escalate to.

It can be frustrating when call centre staff have poor communication skills!

Resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.
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Helping you with Poor communication skills - call centre

Resolver covers the issue Poor Communication Skills Call Centre for 1 companies and organisations:

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