Solar panels-pv - Want to pay off loan

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple!

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Based on resolver's experience to date, the feasibility of paying off your Green Deal loan early will depend on the agreement you have signed and the provider. As this is a loan there may be early repayment charges (if the repayment period is more than 15 years) and the first step should be to contact your Energy Company or Green Deal Provider to check what any charges are. Any early repayment charges must have been disclosed to you up front or made clear in your green deal agreement. If it is the case that you were unaware of the early repayment charges then you should write and complain to the Green Deal provider in order to ask for these charges to be waived. As a last resort, you can complain to the Ombudsman and ask them to arbitrate your case, but you should bear in mind that if an early repayment clause is included within your deal you are unlikely to obtain redress unless you can demonstrate that you were misled.

It should be borne in mind that since your Green Deal loan repayments are tied to the property, if you are intending on moving house before the Green Deal loan period is completed then it will be in your interests not to pay the loan off early.

Resolver can help you to deal with any issues arising quickly, without hassle and for free! As a first step we can help you write your complaint. Click the link below to create your email.

If you cannot resolve your issue you cannot raise your case to the Ombudsman until 8 weeks after you have first raised your complaint with your insurer, or you have received a ‘letter of deadlock’ from the company stating that they cannot resolve the issue as you have asked. Your complaint must also not be older than 9 months. For an accurate decision by the Ombudsman you should provide a detailed file of your communications and supporting documentation. In addition make sure you explain what you want as an outcome as this will help assess your case.

Find the best rights for you

We have 5,182 pages of rights advice for you covering 6,976 companies and organisations across 17 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.

Start by telling us the name of the company or organisation you have an issue with.

Who do you have an issue with?

Raise it for free via Resolver

Helping you with Want to pay off loan

Resolver covers the issue Want To Pay Off Loan for 3 companies and organisations:

a   b   c   d  e  f   g   h   i   j   k   l   m   n   o   p  q   r   s   t   u   v   w   x   y   z