Green deal - I was charged for the assessment
Who is your issue with?
Explains your rights to you
Helps you prepare your emails
Creates a case file for you
Lets you record all your communications
Lets you know when to escalate your complaint
Green Deal Participants and Certification Bodies must ensure that a copy of this Code of Practice is made available, free of charge, to anyone who requests it. This should help you to understand your specific rights if something goes wrong.
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