Contact Santander customer service

Resolver can help you send your complaints to Santander. It’s quick, easy and totally free.

Contact Santander now
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A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.


Resolver is not affiliated to, linked with or otherwise endorsed by Santander.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

How to complain about Santander customer service

Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Contact details

Head Office address

PO Box 1125
BRADFORD
BD1 9PG

Phone number: 0116 201 1000

Please check with your phone provider if you are unsure about how much a call will cost.

Email Santander

Using Resolver you can:

  • Keep all your correspondence in one place
  • Go straight to the correct contact point within an organisation
  • Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
  • Receive reminders when you get a response from a company or organisation
  • Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
  • Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary

Santander provides 15 services

You can raise complaints about Santander for
  • Current Accounts
  • Overdrafts
  • 1|2|3 Current Account (packaged bank account)
  • Credit Cards
  • Mortgages
  • Loans
  • Savings Accounts
  • Car Finance
  • Stocks and Shares ISAs
  • Home Insurance
  • Life Insurance
  • Car Insurance
  • Choice Current Account
  • Travel Money
  • Cash ISAs

You can use the Resolver system to help make every stage of the complaint process easier.

Need help complaining?

Resolver is a totally free service that you can use to complain effectively.
We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Santander.

Want to start a complaint about Santander?

Raise it for free via Resolver

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Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Furniture ombudsman Ombudsman services Financial ombudsman service C e d r Gambling commission Consumer dispute resolution Transport focus logo

Resolver is a member of

Advice u k Justice C t s i Ombudsman association Trading standard approved