Review sites - My review is hidden
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Sometimes reviews can fall foul of automatic filtering systems.
If your review has been hidden and it’s authentic, your best bet is to get in touch with the review site to let them know. They may be able to resolve the matter for you.You should know
You should generally expect companies to respond within a week.
They should properly assess your issue and correct the problem at hand.
The outcome of your issue will generally depend on the individual case and your expectations! Make sure to clearly set out what you expect from the company in your case.
Consumer Protection from Unfair Trading Regulations 2008
The Consumer Protection from Unfair Trading Regulations ban businesses from pretending to be consumers. This means that businesses who pay to have fake reviews posted are breaking the rules.
The Competition and Markets Authority (CMA)
The CMA has recommended that Facebook and eBay work to stop fake reviews from being bought and sold. The CMA investigated fake reviews being posted onto review sites, negative reviews not being published, and businesses paying for endorsements in blogs.
Find the best rights for you
We have 5,216 pages of rights advice for you covering 7,113 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.