Wedding Insurance - Ancillary costs disputed
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An insurer should always act according to the terms of your policy.
If you feel that your insurer hasn't (or that you're being treated unfairly), you should make a complaint via Resolver.
If you are unable to find a resolution with the insurer, you can consider escalating your case to the Financial Ombudsman Service.You should know
According to the FCA's handbook, insurers must
(1) handle claims promptly and fairly;
(2) provide reasonable guidance to help a policyholder make a claim and appropriate information on its progress;
(3) not unreasonably reject a claim (including by terminating or avoiding a policy); and
(4) settle claims promptly once settlement terms are agreed.
We have 5,147 pages of rights advice for you covering 7,086 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
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