Most suitable for
Tradespeople, freelancers, creatives, independent businesses
Legal Partnerships, independent accountants, estate agencies, taxi services
Local councils, manufacturing & warehousing, online retailers, construction, independent builders
Utilities, communications companies, transport & haulage, hotels & hospitality
 
Branding personalisation
Company logo
Company logo
Company logo and graphics
Company logo, graphics and colour scheme
 
Claim and create your business profile
 
View complaints in one place
 
Monthly snapshot data dashboard
 
Centralised Customer Management System
 
Centralised Customer Management System
 
View and oraganise all of your complaints in one centralised place.
 
 
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Respond to messages via CRM portal
 
Respond to messages
 
Respond quickly and resolve complaints easy. All messages and activity directly from the platform.
 
 
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Case handling reporting dashboard
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Local listings management for SEO
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Automatic first response messaging
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Case history CSV download
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Case Resolution Benchmarking Dashboard
 
Case Resolution Benchmarking Dashboard
 
Review and analyse cases and measure resolution rate.
 
 
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Customisable first response templates
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Integration with existing CMS tools
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Customer Vulnerability Detector
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Customisable screens & management flows
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Timebound agent response tracking
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Customised data dashboards
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