Linking to Resolver
Linking to Resolver’s free complaint resolution tool adds value to your brand by offering a clear process to raise and resolve issues, demonstrating your commitment to supporting better customer outcomes
Choose the optimum page for placement on your site
- Your customer support or FAQs section
- Contact us pages
- A blog post/article showcasing your customer service processes or a case study highlighting positive customer service experiences. Get in touch if you would like to collaborate with us on this marketing@resolvergroup.co.uk.
Think about your Call to Action text
Avoid generic terms such as “Click here” which can easily be missed, instead think about using more descriptive phrases like “Raise a case with Resolver”
Add intro copy
Explain what Resolver does, with a brief summary of the service:
Resolver is a free online and independent tool supporting the resolution of issues between customers and companies. They will help you to write your complaint, let you know your rights and guide you through the complaints process, keeping all of your communications in order and in one place. They will also support you to take your complaint to the Regulator or Ombudsman where applicable.
Add branding
To gain more attention you can also download a logo in a format to suit your site from our library
Download the brand pack