Having problems with Resolver? Use Resolver to make a complaint.
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Resolver is not affiliated to, linked with or otherwise endorsed by Resolver.
We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone.

How does Resolver work?

Free forever

Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.

Know your rights

There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.

Get your voice heard

You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.

Here's what some of our 4,060,310 users had to say

Their questionnaire is easy to follow, and so my letters sounded more professional. Felt in control and was able to get my point across and not answer using emotions.
Michelle F via facebook
They got on my case with retailer straight away with a letter & retailer was straight back at me with a reply & eventually a full refund plus a small compensation too. Highly recommend using Resolver
Mandy B via facebook
Using Resolver was so easy. If you think that claiming compensation for PPI, airline delays etc is complicated, it's not using this site. Give it a go, I did and best of all it is free.
Brenda R via facebook
Absolutely spot on service made every complaint so easy and yet professional! Companies respond more to you when you use Resolver. A++++++ I will always use Resolver from now on
Joa K via facebook
I can't thank resolver enough. Twice I have had calls from Chief Executives offices to resolve issues. It would never been escalated so quickly without resolver. I recommend them to anyone who mentions complaining!! Big thanks!
Kim Hicks via facebook
Hammersmith & Fulham took seven weeks to investigate and respond to Marcus’ complaint but found in his favour and cancelled the parking ticket. Marcus said: “This was really stressful and I am not sure why I even got the ticket, but, I am glad the right thing has been done!”
Marcus via email
Outstanding!
Fiona Price via facebook
An excellent service run by professional people
Dave Duncan via facebook
Thanks - love the app
Rita Tappia via email

Helping you with Resolver

How do I make a Resolver complaint using Resolver?

If you want to make a complaint about Resolver using Resolver, then the process could not be simpler. Read and understand your consumer rights then answer a few simple questions to help Resolver prepare your email (which you can review and edit) that clarifies the issue, and gets the best from your complaint. You will be given the option to make your complaint by phone via our mobile app.

How does my Resolver case file work?

Resolver allows you to keep a record of any email correspondence sent between you and Resolver, as well any phone calls made via our mobile app. You can make private notes about your case as well as set yourself reminders. Furthermore, Resolver sends you notifications when it's time to escalate your case to help keep things on track. If you cannot resolve your complaint with Resolver, Resolver enables you to escalate it to the relevant regulatory body – the contents of your case file is sent as supporting evidence.

Is it free to make a Resolver complaint via Resolver?

Absolutely. Making any complaint via Resolver will never involve any costs for you, the consumer, other than the cost of any phone calls you make (at the cost of a national-rate call).

Contact details

To view the Resolver contact details press the button below

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About

To help you get the best response from your Resolver complaint Resolver guides you through every step of the process.

To help you get the best response from your Resolver complaint, Resolver can put you in touch directly with the best person or department you need to speak to. We will also advise you how to word your complaint in order to get a swift resolution to your issue.

In addition, Resolver will help you record all calls and correspondence you make via our app and website. Plus, we will help you gather all your information into a case file should you wish to escalate your Resolver complaint.

Related Companies

Working with

With Resolver you can send your case to key ombudsmen and regulators including:

Resolver is a member of