[NEW GYMS] Classes and studio - Cleanliness
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Your gym has a responsibility to provide an environment that is reasonably safe, clean and fit for purpose.
If you’re concerned about the level of cleanliness in your gym, you should inform a member of staff as soon as possible. They may be able to address the issue on the spot.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
If you still feel like your complaint hasn’t been taken seriously, you may be within your rights to cancel your contract.
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