Cycle hire - Payment not processed
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
You should check the bike before hiring to make sure there’s nothing obviously wrong.
If you do find a fault after renting a bike, you should return it to the same hiring station as soon as possible. Also, give the operator a call who will be able to advise on the next course of action.
If you experience any other problems, use Resolver to raise a complaint with the operator.
We have 5,147 pages of rights advice for you covering 7,100 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.