[NEW GYMS] Customer Service and Membership - Problem suspending
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When you sign a contract, you agree to the terms and conditions within it – and these apply if you’re looking to suspend.
If your contract includes a “minimum term”, you will have to commit to the period of time stated in the contract before you can suspend.
Suspensions are generally available for limited periods, provided you meet the necessary criteria and notify the centre In line with your terms and conditions.
If you feel the assistance given is not in line with your terms and conditions, you should start a case via Resolver.
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