[NEW GYMS] Gym - Quality of support from the team
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If you are unhappy with the standard of service at your gym, you should contact the gym’s management or a member of staff to let them know. While they may not be able to resolve the matter immediately, your feedback may help them improve the gym’s service.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
If the matter remains unresolved, you may be within your rights to leave your contract as the service you’ve paid for is not being delivered to a reasonable degree of care and skill.
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Start by telling us the name of the company or organisation you have an issue with.