[NEW GYMS] Retail - Price
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Businesses have to display correct prices, inclusive of VAT.
If you get to the checkout stage and realise that the price is higher than you thought, you shouldn’t go ahead with the order. If you don’t notice until after you have placed your order, you should contact a member of staff and explain the situation. They may well refund your money as a gesture of goodwill, but they are under no obligation to do so.
If you believe that you’ve been misled by a pricing practice, the café will usually have to sell you the goods at the price advertised – unless the pricing difference was very clearly an error. Issues such as these are protected by the Consumer Rights Act 2015.
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