[NEW GYMS] Retail - Quality
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
You have a right to expect any items you buy to be safe and of a satisfactory quality. Under the Consumer Rights Act 2015, you have the right to a full refund for any items that aren’t up to scratch (within 30 days of purchasing them). Outside of this time limit, you should expect any faulty goods to be either repaired or replaced.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
We have 5,214 pages of rights advice for you covering 7,128 companies and organisations across 16 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.