[NEW GYMS] Retail - Quality
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You have a right to expect any items you buy to be safe and of a satisfactory quality. Under the Consumer Rights Act 2015, you have the right to a full refund for any items that aren’t up to scratch (within 30 days of purchasing them). Outside of this time limit, you should expect any faulty goods to be either repaired or replaced.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
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