[NEW GYMS] Swimming Pool - Pool temperature
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If you are unhappy with the temperature of the pool, you should contact a member of staff to let them know. While they may not be unable to resolve the matter immediately, your feedback may help the swimming pool improve its service.
If the matter remains unresolved and the temperature of the pool leaves you unable to take advantage of a service you’ve paid for, you should expect either a refund of your entry fee or, if you have an ongoing contract or membership with the swimming pool, you may be entitled to leave your contract.
If you feel your complaints have not been properly addressed, you should start a case via Resolver.
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